Privacy Policy
Effective Date: September 15, 2026
1. Introduction
Welcome to Prakaash Aura Chakra Healing.
We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, enquire about our services, register for sessions or workshops, or submit information through our online forms.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Phone number
- Email address
- City, state or country
- Information you provide in enquiries or messages
- Services or sessions you are interested in
- Appointment and booking information
- Payment-related information necessary to process transactions
- Information submitted through Facebook/Instagram Lead Ads
- Information you voluntarily provide through our website or other communication channels
We only request information that is reasonably necessary for the purpose for which it is collected.
3. Information Collected Through Facebook and Instagram
If you submit a lead form through Facebook or Instagram, Meta may provide us with the information you voluntarily submit through that form, such as your name, phone number, email address and responses to questions.
We use this information to:
- Contact you regarding your enquiry
- Provide information about requested services
- Respond to your questions
- Schedule sessions, consultations or appointments
- Provide relevant information about our services and programs
- Manage your enquiry within our customer relationship management system
We do not sell your personal information.
4. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Contact you regarding requested services
- Schedule and manage appointments
- Provide information about Reiki, healing, wellness, Past Life Regression, chakra-related services, workshops and other services you request
- Process payments and bookings
- Maintain customer and enquiry records
- Improve our services and customer experience
- Send service-related communications
- Comply with applicable legal and regulatory requirements
5. Communication
If you provide your phone number or email address, we may contact you regarding your enquiry, appointment, booking, payment or requested service.
Where applicable, communications may take place through phone, email, WhatsApp, Facebook, Instagram or other communication channels.
You may request that we stop sending non-essential promotional communications.
6. Payments
Where payments are made online, payment information may be processed by third-party payment service providers.
We do not intend to store complete card, banking or other sensitive payment credentials on our own systems. Payment information may be processed directly by the applicable payment provider according to its own privacy policy and security practices.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Sharing of Information
We may share information with service providers or technology platforms where reasonably necessary to operate our business, provide requested services, process payments, communicate with you, manage enquiries or maintain our systems.
We do not sell your personal information to third parties.
We may also disclose information where required by law or where necessary to protect our legal rights, safety or property.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business, transaction and legal records.
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business record requirements.
10. Your Choices and Rights
You may contact us to request information about the personal information we hold about you.
Depending on applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where legally applicable
- Withdrawal of consent where processing is based on consent
- Removal from non-essential promotional communications
To make a privacy-related request, please contact us using the contact details provided on our website.
11. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
12. Children’s Privacy
Our services and website are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Wellness and Spiritual Services Disclaimer
Information provided through our website or services relating to Reiki, energy healing, chakra healing, Past Life Regression, meditation, spiritual practices or similar wellness services is intended for personal, spiritual or wellness purposes.
Such services are not intended to replace professional medical, psychological, psychiatric, legal or financial advice or treatment.
Please consult an appropriately qualified professional for medical or mental-health concerns.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with a revised effective date.
15. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us through the contact information provided on our website.
Prakaash Aura Chakra Healing
Website: prakaashaurachakrahealing.in